Critical Success factors for implementing PACS Technology in Iran's Hospitals

  • Fatemeh Saghafi (Corresponding Author)Faculty of Management, University of Tehran Tehran, Iran
  • Zainabolhoda Heshmati Faculty of New Sciences & Technologies University of Tehran, Tehran, Iran
  • Mahmood Heydari Faculty of New Sciences & Technologies University of Tehran, Tehran, Iran
  • Mohammad Khansari Faculty of New Sciences & Technologies University of Tehran, Tehran, Iran
Keywords: PACS, Cloud computing, Futures trends, CSF, decision makers

Abstract

This study clarified the critical success factors (CSFs) that effect on adopting and implementing PACS and its applications in Iranian hospitals. We identified CSFs by literature review and interview by experts. Then examined its importance by T-test with 110 respondents. Kaiser-Meyer test and Varimax rotation are used for validity of data. Factor analysis is used for clustering. And the results are examined in 11hospitals who have implemented PACS. 20 of 23 CSFs, are distinguished important by T-test and clustered in 6 groups by Factor analysis. (1st) Ability to choose and purchase the appropriate PACS; (2nd) Being patient-centered and paying attention to patient satisfaction; were the most important CSFs. 77% questionnaires were completed by less than 2% miss data. The results are approved in 11 hospitals in Iran. This paper fulfils an identified need to study how PACS can be adopted in Iran's hospital by determining 6 CSFs. They can be applicable for policy makers and managers of other hospitals of Iran and some developing countries such as Iran to use of PACS as integrated IT technology.

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Author Biographies

Fatemeh Saghafi, (Corresponding Author)Faculty of Management, University of Tehran Tehran, Iran

Fatemeh Saghafi is an assistant professor at the industrial management group in the Faculty of Management of University of Tehran. She received her B.Sc. degree in Electrical Engineering from Khajeh Nasiroddin Toosi University, Iran in 1993, and Ph.D. in Industrial Engineering (Management Systems) from Iran University of Science and Technology (IUST), Iran in 2011. She has worked as a faculty member, project manager, group director and head of research and scientific communication development in Iran Telecommunication Research Centre from 1995 to 2015. She has served as the future studies & strategic manager for some national project in ICT domain.

Zainabolhoda Heshmati, Faculty of New Sciences & Technologies University of Tehran, Tehran, Iran

Zainabolhoda Heshmati is an assistant professor at the Faculty of New Sciences and Technologies at the University of Tehran, Iran. She received the B.Sc. degree in electronics and telecommunications engineering from the University of Bradford, Bradford, UK, in 2003, and Ph.D. degree in electronic engineering from the University of Leeds, Leeds, UK in 2008. She is the founder of the Network Science and Technology (NeST) Department and head of the Complex Networks Research Laboratory.

Mahmood Heydari, Faculty of New Sciences & Technologies University of Tehran, Tehran, Iran

Mahmood Heydari is a graduate of Health Information Technology Engineering. He taught as a lecturer for seven years at the Islamic Azad University and has published several papers in international journals and Conferences. Heydari was an IT Project Manager and Software Developer in many Iranian companies.

Mohammad Khansari, Faculty of New Sciences & Technologies University of Tehran, Tehran, Iran

Mohammad Khansari received his B.Sc., M.Sc. and Ph.D. degrees in Computer Engineering all from Sharif University of Technology, Tehran, Iran, in 1996, 1998 and 2008 respectively. He is one of the contributors of the Advanced Information and Communication Technology Research Center (AICTC) of Sharif University, and the director of Iran Free/Open Source (FOSS) national project (formerly Persian Linux) in AICTC for four years of running the project. He had a short-time research fellowship from DAAD, Germany at Fraunhofer research institute. His main research interests are network science and complex networks, wireless multimedia/health sensor networks, health care Information systems and Free/Open Source Software (FOSS).Currently, he is the faculty member of Faculty of New Sciences and Technologies, University of Tehran and director of Iran Telecommunication Research Center.

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Published
2017-06-30
How to Cite
Saghafi, F., Heshmati, Z., Heydari, M., & Khansari, M. (2017, June 30). Critical Success factors for implementing PACS Technology in Iran’s Hospitals. International Journal of Information & Communication Technology Research, 9(2), 45-52. Retrieved from http://journal.itrc.ac.ir/index.php/ijictr/article/view/10
Section
Information Technology